Independent pharmacies
Offer PGx as a pharmacist-led clinical service. You identify patients and collect the swab. We verify coverage, coordinate with the physician and deliver a pharmacist-reviewed summary.
Everything your pharmacy needs to offer PGx
A simple cheek swab, done once.
Genetics stay the same for life.
Pharmacist-reviewed results and recommendations.
Results shared with prescribing providers.
Based on relevant drug-gene interactions.
After the lab receives the specimen.
We help you launch and grow PGx
Education, coordination and follow-up support, with lab services from AchieveDx.
Marketing & education
- Digital campaigns and patient materials
- Webinars for your team and prescribers
Ordering & coordination
- Test ordering, consent and data collection
- Sample kit logistics
- Prescriber coordination
Results & follow-up
- Results delivery and interpretation support
- Follow-ups based on genetic insights
- Pharmacist collaboration on next steps
You're central to precision medicine
Use PGx in routine medication reviews to help prevent adverse events and optimize therapy. Tie each test to safety, efficacy and cost avoidance.
- Who to focus on: adverse effects, non-adherence, frequent dose changes, or starting a long-term or high-risk medication
- Identify eligible patients during medication review
- Recommend testing at key intervention points
- Collaborate with prescribers and support MTM
- Educate patients on the value of personalized medicine
Nine steps from consent to consultation
Each step is tagged with who does it. Open any step for the details.
Enrollment
- 1Pharmacist
Informed consent
Explain testing, costs and coverage. Collect the signed form.
Details
- Explain what PGx testing is and how results guide medication decisions
- Explain that any out-of-pocket cost is determined before testing, and the patient must approve it first
- Review key terms and patient rights
- Collect the signed consent form for records
- 2Pharmacist
Specimen collection
Swab per the kit, label it and refrigerate.
Details
- Follow the collection protocol inside the sample box
- Label with patient name, date of birth and collection date
- Record the collection on the pharmacist recommendation form
- Refrigerate the specimen until it ships
- 3Pharmacist
Medication review
Document medications and check them against CPIC and FDA lists.
Details
- Record every current prescription with dose, frequency and prescriber
- Note drug allergies, adverse reactions and prior intolerances
- Review against CPIC and FDA drug-gene interactions
- Highlight narrow therapeutic window medications
- 4Pharmacist
Recommendation form
Complete the form and send the case packet.
Details
- Fill out the pharmacist recommendation form in full
- Send by fax or email: the form, informed consent, insurance copy, current medications, physician information and face sheet
- Check that patient and provider details are accurate and confirm the transmission went through
Verification & testing
- 5Program team
Verification
Check eligibility and cost. Get the signed requisition.
Details
- Verify insurance coverage and eligibility for PGx testing
- If the patient would owe anything, contact them to confirm before moving forward
- Send the physician the recommendation form, a prefilled requisition and the consent
- Receive the signed, completed requisition
- 6Program team
Order entry
Enter the order and notify the pharmacy to ship.
Details
- Review the requisition for completeness
- Enter the order into the online system
- Notify the pharmacy that the sample can go to the lab
- 7Pharmacist
Specimen submission
Pack, ship and log the tracking number.
Details
- Retrieve the refrigerated specimen and confirm the label
- Place it in the collection box, seal and ship
- Use courier pickup or drop-off per the instructions
- Record the ship date and time and log the tracking number
- 8Program team
Results & summary
Results and an executive summary go to pharmacist and prescriber.
Details
- Results come back from the CLIA high-complexity laboratory
- A pharmacist reviews them and writes an executive summary with personalized medication recommendations
- Results and summary go to the referring pharmacist and the prescribing provider
Clinical action
- 9Pharmacist
Clinical review & patient consultation
Correlate results with the medication profile, explain them in plain language and share recommendations with prescribers.
Details
- Review the results and executive summary
- Cross-reference findings with current medications, doses and known sensitivities
- Meet with the patient to explain what the findings mean and answer questions
- Share actionable recommendations with the prescriber or co-providers
- Document the consultation and schedule follow-up to monitor changes and outcomes

