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Independent pharmacies

Offer PGx as a pharmacist-led clinical service. You identify patients and collect the swab. We verify coverage, coordinate with the physician and deliver a pharmacist-reviewed summary.

Sample report
CollectionOne-time swab
Results after lab receipt5–7 days
StorageRefrigerate until shipped
Coverage checkDone for you
What the program delivers

Everything your pharmacy needs to offer PGx

One-time collection

A simple cheek swab, done once.

Lifetime insight

Genetics stay the same for life.

Clinical interpretation

Pharmacist-reviewed results and recommendations.

Provider collaboration

Results shared with prescribing providers.

Actionable guidance

Based on relevant drug-gene interactions.

Results in 5–7 days

After the lab receives the specimen.

Grow the service

We help you launch and grow PGx

Education, coordination and follow-up support, with lab services from AchieveDx.

Marketing & education

  • Digital campaigns and patient materials
  • Webinars for your team and prescribers

Ordering & coordination

  • Test ordering, consent and data collection
  • Sample kit logistics
  • Prescriber coordination

Results & follow-up

  • Results delivery and interpretation support
  • Follow-ups based on genetic insights
  • Pharmacist collaboration on next steps
The pharmacist's role

You're central to precision medicine

Use PGx in routine medication reviews to help prevent adverse events and optimize therapy. Tie each test to safety, efficacy and cost avoidance.

  • Who to focus on: adverse effects, non-adherence, frequent dose changes, or starting a long-term or high-risk medication
  • Identify eligible patients during medication review
  • Recommend testing at key intervention points
  • Collaborate with prescribers and support MTM
  • Educate patients on the value of personalized medicine
The workflow

Nine steps from consent to consultation

Each step is tagged with who does it. Open any step for the details.

Phase 1

Enrollment

  1. 1Pharmacist

    Informed consent

    Explain testing, costs and coverage. Collect the signed form.

    Details
    • Explain what PGx testing is and how results guide medication decisions
    • Explain that any out-of-pocket cost is determined before testing, and the patient must approve it first
    • Review key terms and patient rights
    • Collect the signed consent form for records
  2. 2Pharmacist

    Specimen collection

    Swab per the kit, label it and refrigerate.

    Details
    • Follow the collection protocol inside the sample box
    • Label with patient name, date of birth and collection date
    • Record the collection on the pharmacist recommendation form
    • Refrigerate the specimen until it ships
  3. 3Pharmacist

    Medication review

    Document medications and check them against CPIC and FDA lists.

    Details
    • Record every current prescription with dose, frequency and prescriber
    • Note drug allergies, adverse reactions and prior intolerances
    • Review against CPIC and FDA drug-gene interactions
    • Highlight narrow therapeutic window medications
  4. 4Pharmacist

    Recommendation form

    Complete the form and send the case packet.

    Details
    • Fill out the pharmacist recommendation form in full
    • Send by fax or email: the form, informed consent, insurance copy, current medications, physician information and face sheet
    • Check that patient and provider details are accurate and confirm the transmission went through
Phase 2

Verification & testing

  1. 5Program team

    Verification

    Check eligibility and cost. Get the signed requisition.

    Details
    • Verify insurance coverage and eligibility for PGx testing
    • If the patient would owe anything, contact them to confirm before moving forward
    • Send the physician the recommendation form, a prefilled requisition and the consent
    • Receive the signed, completed requisition
  2. 6Program team

    Order entry

    Enter the order and notify the pharmacy to ship.

    Details
    • Review the requisition for completeness
    • Enter the order into the online system
    • Notify the pharmacy that the sample can go to the lab
  3. 7Pharmacist

    Specimen submission

    Pack, ship and log the tracking number.

    Details
    • Retrieve the refrigerated specimen and confirm the label
    • Place it in the collection box, seal and ship
    • Use courier pickup or drop-off per the instructions
    • Record the ship date and time and log the tracking number
  4. 8Program team

    Results & summary

    Results and an executive summary go to pharmacist and prescriber.

    Details
    • Results come back from the CLIA high-complexity laboratory
    • A pharmacist reviews them and writes an executive summary with personalized medication recommendations
    • Results and summary go to the referring pharmacist and the prescribing provider
Phase 3

Clinical action

  1. 9Pharmacist

    Clinical review & patient consultation

    Correlate results with the medication profile, explain them in plain language and share recommendations with prescribers.

    Details
    • Review the results and executive summary
    • Cross-reference findings with current medications, doses and known sensitivities
    • Meet with the patient to explain what the findings mean and answer questions
    • Share actionable recommendations with the prescriber or co-providers
    • Document the consultation and schedule follow-up to monitor changes and outcomes
Build your testing program

Build your pharmacy's PGx service.

Three quick steps. A program specialist follows up with a recommended workflow, materials and a go-live timeline.

Your program so farNothing yet

Your organization and the tests you pick will show here.

Prefer to talk now?
(618) 224-4383
info@achievedx.com
Step 1 of 3Your organization

What kind of organization are you?

STEP 1We review your request

A specialist reads your answers before reaching out.

STEP 2A short discovery call

We learn your workflow, patient population and goals.

STEP 3Your program plan

Recommended workflow, kits and materials, and a go-live timeline.

Questions

Frequently asked

What does the pharmacy handle?

Consent, the cheek swab, a medication review, the recommendation form, shipping the specimen and the final patient consultation.

Who verifies insurance and contacts the physician?

The program team checks eligibility and any out-of-pocket cost, then gets the signed requisition from the physician.

How long can a specimen wait before shipping?

Ship the day of collection when you can. If it can't ship the same day, refrigerate it until it ships. Your program specialist will confirm the storage window for your setting.